Privacy Policy

1. Overview

This Privacy Policy explains how we collect, use, store and protect information when you visit this website or contact us for wholesale enquiries. By using this website, you agree to the practices described here.

2. Information We Collect

Information you provide — your name, company name, business email, phone or WhatsApp number, country, and the content of your enquiry or order (product specifications, quantities, artwork, shipping preferences).
Information collected automatically — IP address (stored only as a non-reversible hash for visitor statistics), browser and device type, referring page, pages viewed and time of visit.
Account information (if you register) — email address, securely hashed password, and order history.

We do not collect or store payment card numbers on this website. Where online payment is offered, it is processed on the payment provider's own secure pages.

3. How We Use Your Information

To respond to your enquiries and prepare quotations;
To process and fulfil orders, including production, quality inspection and shipping arrangements;
To provide customer support and after-sales service;
To send transactional notices (order status, shipping documents, invoices);
To improve our products, website and services, and to keep the website secure.

We do not sell, rent or trade your personal information.

4. Cookies and Similar Technologies

We use a small number of cookies that are necessary for the website to work — for example to keep your enquiry cart, remember your language preference and protect forms with a security token. We also count visits in aggregate form. Please see our Cookie Policy on this website for details and for how to disable them.

5. When We Share Information

We share information only with parties who help us run the business, and only as far as necessary:

Logistics providers — recipient name, address and phone number, so your goods can be delivered;
Payment providers — where online payment is used;
Messaging and email providers — to send you service notifications;
Authorities — where required by applicable law.

6. Data Retention

Enquiry and order records are kept for as long as needed to serve you and to meet accounting and legal obligations. Visitor statistics are kept in aggregate form and contain no directly identifying data.

7. Data Security

We use industry-standard measures including encryption in transit (HTTPS), hashed passwords, access control and regular backups. No method of transmission over the internet is completely secure, so please avoid sending sensitive information by ordinary email.

8. Your Rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to request a portable copy. To exercise any of these rights, please contact us using the details below.

If you are in the European Economic Area, we process your data on the basis of contract performance, legitimate business interests, and your consent where required. If you are a California resident, we do not sell personal information.

9. International Transfers

We operate from China and serve customers worldwide. Your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure it remains protected.

10. Children

This website is intended for business use and is not directed to children. We do not knowingly collect information from anyone under 16.

11. Changes to This Policy

We may update this policy from time to time. The revised version takes effect when posted on this page, with the last-updated date shown below.

12. Language Versions

This policy may be provided in Chinese, English and other languages. In the event of any ambiguity or conflict between language versions, the Chinese version shall prevail.

13. Contact Us

For any privacy question or request, please contact us through the details published on our Contact page.

Last updated: 13 October 2026